Delivery charge varies with each Seller.

Sellers incur relatively higher shipping costs on low-value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. It depends on product Size, Weight, and order location.

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored into the delivery dates.

Estimated delivery time depends on the following factors:

·         The Seller offering the product

·         Product's availability with the Seller

·         The destination to which you want the order shipped to and the location of the Seller.

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

·         Whether the Seller ships to your location

·         Legal restrictions, if any, in shipping particular products to your location

·         The availability of reliable courier partners in your location

 

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

The availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

As of now, Nestummart doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India , but please ensure the delivery address is in India.

Nestummart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Nestummart's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.

Nestummart also accepts payments made using Visa, MasterCard, Maestro cards in India.

There are NO hidden charges when you make a purchase on Nestummart. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

If you are not comfortable making an online payment on Nestummart.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is ?2,000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.

We accept payments made by credit/debit cards issued in India.

We accept payments made using Visa, MasterCard, and Maestro cards.

To pay using your credit card at checkout, you will need your card number, expiry date, and three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page to enter the online 3D Secure password.

Your online transaction on Nestummart is secure with the high levels of transaction security currently available on the Internet. Nestummart uses 128-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Nestummart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Nestummart realizes the importance of a strong fraud detection and resolution capability. Our online payments partners and monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

Can I make a credit/debit card or Internet Banking payment on Nestummart through my mobile?

Yes, you can make credit card payments through the Nestummart mobile site and application. Nestummart uses 128-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the CAPTCHA text as shown, for validation.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

Terms & Conditions:

·         The maximum order value for C-o-D is ? 2,000

·         Gift Cards or Store Credit cannot be used for C-o-D orders

·         Cash-only payment at the time of delivery.

No, this facility is not yet available.

Delivery Timing 10 am To 5:30 Pm (Order Between 6 am to 3 pm). Normally it takes 1-3 working days

Note: Orders after 3 pm Will Be Delivered the Next Day.